.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.assistant-launcher{position:fixed;right:24px;bottom:94px;z-index:91;height:58px;padding:0 18px 0 12px;display:flex;align-items:center;gap:10px;border:1px solid rgba(240,207,123,.55);border-radius:4px;background:#111313;color:#fff;box-shadow:0 12px 30px rgba(0,0,0,.28);cursor:pointer;transition:.25s}.assistant-launcher:hover{transform:translateY(-2px);border-color:#d1a34d}.assistant-launcher svg{width:34px;height:34px;padding:7px;border-radius:50%;background:#d1a34d;fill:none;stroke:#111313;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.assistant-launcher>span:last-child{display:flex;flex-direction:column;align-items:flex-start;font:800 15px/1 var(--font-display);text-transform:uppercase}.assistant-launcher small{font:600 7px/1.8 var(--font-body);color:#d1a34d;letter-spacing:.12em}.assistant-pulse{position:absolute;width:9px;height:9px;left:39px;top:9px;border-radius:50%;background:#59c66b;border:2px solid #111}.assistant-panel{position:fixed;right:24px;bottom:164px;z-index:110;width:min(390px,calc(100vw - 32px));height:min(610px,calc(100vh - 190px));display:flex;flex-direction:column;background:#101212;color:#fff;border:1px solid rgba(209,163,77,.32);box-shadow:0 24px 70px rgba(0,0,0,.48);opacity:0;visibility:hidden;transform:translateY(18px) scale(.98);transform-origin:bottom right;transition:.25s}.assistant-panel.open{opacity:1;visibility:visible;transform:none}.assistant-header{height:76px;flex:0 0 76px;display:flex;align-items:center;gap:11px;padding:10px 14px;background:#090a0a;border-bottom:1px solid #2a2c2c}.assistant-header img{width:48px;height:48px;object-fit:contain}.assistant-header>div{display:flex;flex-direction:column}.assistant-header strong{font:800 20px var(--font-display);text-transform:uppercase}.assistant-header span{font-size:8px;color:#999;letter-spacing:.08em;text-transform:uppercase}.assistant-header i{display:inline-block;width:6px;height:6px;background:#55c867;border-radius:50%;margin-right:5px}.assistant-close{margin-left:auto;width:34px;height:34px;border:0;background:transparent;color:#aaa;font-size:27px;cursor:pointer}.assistant-messages{flex:1;overflow-y:auto;padding:20px 16px;scrollbar-width:thin;scrollbar-color:#4b4e4e transparent}.assistant-message{max-width:85%;padding:12px 14px;margin-bottom:12px;border-radius:3px;font-size:12px;line-height:1.6;white-space:pre-wrap}.assistant-message.assistant{background:#202323;color:#e6e6e1;border-left:2px solid #d1a34d}.assistant-message.user{background:#d1a34d;color:#111;margin-left:auto}.assistant-message.loading{color:#999;animation:assistantBlink 1.1s ease-in-out infinite}@keyframes assistantBlink{50%{opacity:.5}}.assistant-quick{display:flex;gap:7px;padding:0 16px 12px;overflow-x:auto}.assistant-quick.hidden{display:none}.assistant-quick button{flex:0 0 auto;padding:8px 10px;border:1px solid #484a49;background:transparent;color:#d9d8d2;font-size:9px;cursor:pointer}.assistant-quick button:hover{border-color:#d1a34d;color:#f0cf7b}.assistant-whatsapp{display:none;margin:0 16px 10px;padding:10px 12px;background:#203d28;color:#8ee09c;font-size:10px;font-weight:700;text-transform:uppercase;justify-content:space-between}.assistant-whatsapp.visible{display:flex}.assistant-form{display:flex;gap:8px;padding:12px 14px 8px;border-top:1px solid #292b2b}.assistant-input{flex:1;min-width:0;padding:11px 12px;border:1px solid #3a3d3d;background:#191b1b;color:#fff;outline:0;font-size:12px}.assistant-input:focus{border-color:#d1a34d}.assistant-form button{width:40px;border:0;background:#d1a34d;color:#111;font-size:21px;cursor:pointer}.assistant-disclaimer{display:block;padding:0 14px 10px;color:#666;text-align:center;font-size:7px}
@media(max-width:760px){.assistant-launcher{right:14px;bottom:82px;width:52px;height:52px;padding:0;display:grid;place-items:center;border-radius:50%}.assistant-launcher svg{width:33px;height:33px}.assistant-launcher>span:last-child,.assistant-pulse{display:none}.assistant-panel{right:8px;bottom:76px;width:calc(100vw - 16px);height:min(600px,calc(100vh - 92px))}}
@media(prefers-reduced-motion:reduce){.assistant-panel,.assistant-launcher{transition:none}.assistant-message.loading{animation:none}}
.assistant-quick.guided{flex-wrap:wrap;max-height:128px;overflow-y:auto}.assistant-quick.guided button{flex:1 1 calc(50% - 7px);text-align:left}.assistant-message.assistant{white-space:pre-line}

/* Painel amplo de atendimento */
.assistant-panel{right:30px;bottom:30px;width:min(520px,calc(100vw - 60px));height:min(720px,calc(100vh - 60px));border-color:rgba(209,163,77,.48);box-shadow:0 28px 90px rgba(0,0,0,.58)}
.assistant-header{height:88px;flex-basis:88px;padding:13px 18px}.assistant-header img{width:56px;height:56px}.assistant-header strong{font-size:23px}.assistant-header span{font-size:9px}.assistant-close{width:40px;height:40px;font-size:30px}.assistant-messages{padding:25px 20px}.assistant-message{max-width:88%;padding:15px 17px;margin-bottom:15px;font-size:14px;line-height:1.65}.assistant-quick{padding:0 20px 15px;gap:9px}.assistant-quick button{padding:10px 13px;font-size:10px}.assistant-quick.guided{max-height:164px}.assistant-whatsapp{margin:0 20px 13px;padding:13px 15px;font-size:11px}.assistant-form{gap:10px;padding:15px 18px 10px}.assistant-input{height:48px;padding:13px 15px;font-size:13px}.assistant-form button{width:48px;font-size:23px}.assistant-disclaimer{padding:0 18px 12px;font-size:8px}.assistant-panel.open~.whatsapp-float{opacity:0;pointer-events:none}

@media(max-width:760px){.assistant-panel{inset:8px 8px 76px;width:auto;height:auto;max-height:none;transform:translateY(18px)}.assistant-panel.open{transform:none}.assistant-header{height:76px;flex-basis:76px;padding:10px 13px}.assistant-header img{width:48px;height:48px}.assistant-header strong{font-size:20px}.assistant-messages{padding:18px 13px}.assistant-message{max-width:91%;padding:12px 14px;font-size:12px}.assistant-quick{padding:0 13px 11px}.assistant-quick.guided{max-height:135px}.assistant-form{padding:11px 12px 7px}.assistant-disclaimer{padding:0 12px 8px}}

/* Assistant UI v2 */
.assistant-panel{--chat-gold:#e1b557;--chat-surface:#111414;--chat-soft:#1b1f1f;overflow:hidden;border:1px solid rgba(225,181,87,.32);border-radius:24px;background:radial-gradient(circle at 95% 0,rgba(225,181,87,.12),transparent 31%),linear-gradient(145deg,rgba(18,21,21,.985),rgba(8,10,10,.99));box-shadow:0 35px 110px rgba(0,0,0,.68),inset 0 1px rgba(255,255,255,.035);backdrop-filter:blur(24px)}
.assistant-panel:before{content:"";position:absolute;top:0;left:24px;right:24px;height:1px;background:linear-gradient(90deg,transparent,var(--chat-gold),transparent);z-index:2}.assistant-header{position:relative;gap:14px;padding:15px 20px;border:0;background:rgba(7,9,9,.68);box-shadow:0 1px rgba(255,255,255,.055)}.assistant-header:after{content:"";position:absolute;left:91px;bottom:0;width:55px;height:2px;background:var(--chat-gold);box-shadow:0 0 16px rgba(225,181,87,.6)}.assistant-header img{padding:5px;border-radius:16px;background:linear-gradient(145deg,rgba(225,181,87,.18),rgba(225,181,87,.03));border:1px solid rgba(225,181,87,.25);filter:drop-shadow(0 8px 12px rgba(0,0,0,.35))}.assistant-header strong{letter-spacing:.035em}.assistant-header span{display:flex;align-items:center;margin-top:4px;color:#8d9390;letter-spacing:.12em}.assistant-header i{position:relative;width:7px;height:7px;box-shadow:0 0 0 4px rgba(85,200,103,.09),0 0 10px rgba(85,200,103,.35)}.assistant-close{display:grid;place-items:center;border-radius:12px;color:#7f8582;transition:.2s}.assistant-close:hover{background:rgba(255,255,255,.06);color:#fff;transform:rotate(5deg)}
.assistant-messages{position:relative;background-image:linear-gradient(rgba(255,255,255,.014) 1px,transparent 1px);background-size:100% 44px;scroll-behavior:smooth}.assistant-message{position:relative;border-radius:18px;font-size:13px;box-shadow:0 9px 24px rgba(0,0,0,.13)}.assistant-message.assistant{margin-right:auto;padding-left:18px;border:1px solid rgba(255,255,255,.055);border-left:1px solid rgba(225,181,87,.52);border-radius:5px 18px 18px 18px;background:linear-gradient(135deg,rgba(38,43,42,.96),rgba(26,30,30,.96));color:#e5e7e3}.assistant-message.assistant:before{content:"PKJ";display:block;margin-bottom:6px;color:var(--chat-gold);font:800 8px var(--font-body);letter-spacing:.16em}.assistant-message.user{border:1px solid rgba(255,238,191,.34);border-radius:18px 5px 18px 18px;background:linear-gradient(135deg,#edc66e,#c99338);color:#111;box-shadow:0 10px 26px rgba(190,135,42,.16)}
.assistant-quick{background:linear-gradient(to bottom,transparent,rgba(7,9,9,.6))}.assistant-quick button{border:1px solid rgba(225,181,87,.28);border-radius:999px;background:rgba(225,181,87,.055);color:#d9dad6;letter-spacing:.025em;transition:.2s}.assistant-quick button:hover{background:var(--chat-gold);border-color:var(--chat-gold);color:#111;transform:translateY(-1px)}.assistant-quick.guided button{border-radius:12px;background:rgba(255,255,255,.025)}
.assistant-whatsapp{align-items:center;border:1px solid rgba(99,214,119,.18);border-radius:13px;background:linear-gradient(110deg,rgba(29,91,47,.8),rgba(23,64,36,.78));color:#a9efb5;box-shadow:0 8px 24px rgba(0,0,0,.12);letter-spacing:.06em}.assistant-whatsapp:before{content:"";width:8px;height:8px;border-radius:50%;background:#65d978;box-shadow:0 0 0 4px rgba(101,217,120,.1)}.assistant-whatsapp span{margin-left:auto}
.assistant-form{margin:0 18px 7px;padding:6px;border:1px solid rgba(225,181,87,.24);border-radius:16px;background:rgba(255,255,255,.035);box-shadow:inset 0 1px 8px rgba(0,0,0,.18)}.assistant-input{height:46px;padding:10px 13px;border:0!important;background:transparent;font-size:13px}.assistant-input::placeholder{color:#6f7572}.assistant-form button{width:44px;height:44px;align-self:center;border-radius:12px;background:linear-gradient(145deg,#efc86d,#c99133);font-size:0;transition:.2s}.assistant-form button:after{content:"↗";font-size:21px}.assistant-form button:hover{transform:translate(1px,-1px);box-shadow:0 8px 18px rgba(201,145,51,.23)}.assistant-disclaimer{color:#555b58;letter-spacing:.025em}
.assistant-form button:after{content:none}.assistant-form button .pkj-icon{width:20px;height:20px;margin:auto;font-size:initial;stroke-width:1.7}
.assistant-launcher{overflow:hidden;height:62px;padding-right:20px;border-radius:18px;background:linear-gradient(135deg,rgba(21,24,24,.98),rgba(8,10,10,.98));box-shadow:0 16px 40px rgba(0,0,0,.4)}.assistant-launcher:after{content:"";position:absolute;inset:auto -25px -40px auto;width:80px;height:80px;border-radius:50%;background:rgba(225,181,87,.08)}
@media(max-width:760px){.assistant-panel{border-radius:18px}.assistant-header:after{left:76px}.assistant-message{font-size:12px}.assistant-form{margin:0 11px 5px}.assistant-launcher{border-radius:17px}}

/* Ajustes de proporção do fluxo guiado */
.assistant-header{flex-shrink:0}.assistant-messages{min-height:0}.assistant-quick{position:relative;z-index:3;flex:0 0 auto}.assistant-quick.guided{display:grid;grid-template-columns:1fr 1fr;gap:8px;max-height:142px;margin:0 14px 12px;padding:2px 6px 2px 2px;overflow-x:hidden;overflow-y:auto;background:transparent}.assistant-quick.guided button{width:100%;min-height:38px;padding:8px 12px;overflow:hidden;border-radius:12px;text-overflow:ellipsis;white-space:nowrap}.assistant-whatsapp{flex:0 0 auto}.assistant-form{position:relative;z-index:5;flex:0 0 auto;background:#111515}.assistant-disclaimer{position:relative;z-index:5;flex:0 0 auto;background:#0d1010}.assistant-quick::-webkit-scrollbar,.assistant-messages::-webkit-scrollbar{width:5px;height:5px}.assistant-quick::-webkit-scrollbar-track,.assistant-messages::-webkit-scrollbar-track{background:rgba(255,255,255,.025);border-radius:10px}.assistant-quick::-webkit-scrollbar-thumb,.assistant-messages::-webkit-scrollbar-thumb{background:rgba(225,181,87,.48);border-radius:10px}.assistant-quick,.assistant-messages{scrollbar-width:thin;scrollbar-color:rgba(225,181,87,.48) rgba(255,255,255,.025)}
@media(max-height:650px) and (min-width:761px){.assistant-panel{bottom:12px;height:calc(100vh - 24px)}.assistant-header{height:78px;flex-basis:78px}.assistant-header img{width:48px;height:48px}.assistant-messages{padding:16px 20px}.assistant-message{padding:11px 15px;margin-bottom:10px;line-height:1.5}.assistant-quick.guided{max-height:128px}.assistant-form{margin-bottom:3px}.assistant-disclaimer{padding-bottom:7px}}
@media(max-width:760px){.assistant-quick.guided{max-height:120px;margin:0 8px 8px;gap:6px}.assistant-quick.guided button{min-height:35px;padding:7px 9px;font-size:9px}.assistant-form{background:#111515}.assistant-disclaimer{background:#0d1010}}
.assistant-quick.guided button,.assistant-quick.guided button:visited{background:rgba(255,255,255,.025);border-color:rgba(225,181,87,.4);color:#e8e9e5}.assistant-quick.guided button:hover,.assistant-quick.guided button:focus-visible{background:rgba(225,181,87,.14);border-color:#e1b557;color:#f2ce7d;outline:0;box-shadow:inset 0 0 0 1px rgba(225,181,87,.12),0 6px 18px rgba(0,0,0,.12)}.assistant-quick.guided button:active{background:#e1b557;color:#101212;transform:translateY(1px)}
.assistant-summary{max-width:92%;margin:0 0 18px;padding:18px;border:1px solid rgba(225,181,87,.34);border-radius:20px 7px 20px 20px;background:linear-gradient(145deg,rgba(35,40,39,.98),rgba(19,23,22,.98));box-shadow:0 16px 34px rgba(0,0,0,.2)}.assistant-summary-title{display:flex;align-items:center;gap:11px;padding-bottom:15px;margin-bottom:4px;border-bottom:1px solid rgba(255,255,255,.07)}.assistant-summary-title>span{display:grid;place-items:center;width:34px;height:34px;border-radius:11px;background:rgba(91,204,109,.13);color:#6ee180;font-size:16px}.assistant-summary-title>div{display:flex;flex-direction:column}.assistant-summary-title small{color:#8f9692;font-size:7px;text-transform:uppercase;letter-spacing:.14em}.assistant-summary-title strong{font:800 18px var(--font-display);text-transform:uppercase;color:#fff}.assistant-summary-row{display:grid;grid-template-columns:75px 1fr;gap:12px;padding:10px 0;border-bottom:1px solid rgba(255,255,255,.055)}.assistant-summary-row small{color:#747b77;font-size:8px;text-transform:uppercase;letter-spacing:.1em}.assistant-summary-row strong{color:#e8e9e5;font-size:11px;font-weight:600;line-height:1.45}.assistant-summary p{margin:15px 0 0;color:#aeb3af;font-size:9px;line-height:1.5}.assistant-panel.complete .assistant-form{display:none}.assistant-panel.complete .assistant-whatsapp{margin-top:2px;padding:15px 17px}.assistant-panel.complete .assistant-quick{justify-content:flex-end;padding-bottom:8px}.assistant-panel.complete .assistant-quick button{background:transparent;border-color:#3b403d;color:#929894}.assistant-panel.complete .assistant-disclaimer{padding-top:5px}